FAQ

Because life with a dog is better together. Snuffle is there for dogs and the people who love them: a neighbourhood where your dog makes friends, you meet the people around you, and trusted help is always close by. We're on a mission to make life with a dog easier and more joyful, one street at a time.

Most pet apps are only for booking. Snuffle is a neighbourhood you open every day: spot and collect breeds, set up free playdates, and when you need a hand, book a sitter you may already have met at the park.

Yes. Downloading Snuffle, collecting breed cards, using the AI camera and setting up playdates are free. You only pay when you book a sitter.

Snuffle works across Spain, starting in Barcelona, where our neighbourhood of sitters is growing fastest. Download it on the App Store or Google Play.

Every sitter verifies their identity before they can accept bookings. You can also see their profile, their reviews and how far away they live.

Bookings include insurance through our partner SantéVet, and our team is here to help. Email us at contact@snuffle.app.

Walks, day stays and overnight stays with sitters near you. You see the full price before you confirm.

Yes. Chat in the app and set up a free playdate before your first booking. It's the best way to get to know each other.

Yes. You can cancel for free any time before the booking starts.

Yes. Add all your dogs to your profile and choose which ones come along for each booking.

Yes. Block any profile in one tap, and manage your blocked profiles in Settings. If something doesn't feel right, email us at contact@snuffle.app.

Breed recognition happens on your phone. You decide which photos you share in the app.

Of course. Spot dogs, collect breed cards and meet the neighbourhood. You can also become a sitter.

Earn doing what you love, in your own neighbourhood. Open the menu, switch to Sitter Mode and verify your ID. You set your own services, prices and schedule, and every booking includes SantéVet insurance, secure payments and support.

Every dog you discover unlocks a breed card: Common, Uncommon or Legendary. Spin the wheel every day to see what you get, then spot the dog in real life to confirm it and earn cookies.

If your dog goes missing, send a community alert in seconds. Snuffle users nearby get notified straight away and can help look.

Browse dogs looking for a new home from verified shelters and owners, and contact them directly in the app.